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Santam to Transform Claims Processing Capabilities and Improve Business Efficiency With TIBCO Software
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| Copyright: | Unknown | | Source: | Market Wire | | Wordcount: | |
PALO ALTO, CA -- (MARKET WIRE) -- 10/28/09 -- TIBCO Software Inc. (NASDAQ: TIBX) today
announced that Santam, the leading short-term insurer in South Africa, has
selected TIBCO's software to improve customer experience and manage
insurance policies and programs more effectively.
Leveraging TIBCO iProcess(TM) Suite, TIBCO ActiveMatrix BusinessWorks(TM)
and TIBCO BusinessEvents(TM), Santam will create a new claims processing
platform over the next 18 months that will form a core part of its
Insurance Services Transformation Programme (ISTP). The game-changing
programme will involve one of the biggest IT projects the company has ever
undertaken and is crucial to the successful upgrade of its customer claims
process. The goal of this project is to improve the customer claims
experience and increase the efficiency of all related processes, while
scaling the claims processing capacity by a factor of two by the end of
2011.
Jan de Klerk, Chief Information Officer, Santam commented: "Thinking Big,
which represents one of our company's core values, comes from the ability
to innovate and leverage technology for competitive advantage. In a
competitive insurance environment we needed a solution which would help
drive efficiencies of process, increase our business agility and help to
reduce costs. With this next generation implementation, Santam expects to
realise productivity benefits of between 30 and 60 percent in selective
areas."
Santam selected TIBCO not only because its range of products and solutions
could deliver maximum business efficiencies, but following the successful
completion of a series of test scenarios which demonstrated its experience
and capacity to manage such a large project. TIBCO was also able to
ensure that its solutions would be future-proofed and able to not only
integrate with existing legacy systems, but also provide the foundation for
legacy renewal without the need to 'rip and replace' the aged Adabas
Natural platform.
"Organizations need a truly dynamic IT environment that connects disparate
elements and delivers a clear, contextual understanding of processes and
information in order to employ the right business strategies," said Fabio
Pulidori, senior vice president, EMEA Field Operations, TIBCO. "We are very
proud that Santam has selected TIBCO as a partner in such a significant IT
project. The powerful combination of TIBCO's solutions will ensure that
over the coming years Santam will be able to significantly increase the
number of claims processed, drive down fraud and improve business
efficiency and agility."
About TIBCO
TIBCO's technology digitized
Wall Street in the '80s with its event-driven "Information Bus" software,
which helped make real-time business a strategic differentiator in the
'90s. Today, TIBCO's infrastructure software gives customers the ability to
constantly innovate by connecting applications and data in a service-
oriented architecture, streamlining activities through business process
management, and giving people the information and intelligence tools they
need to make faster and smarter decisions, what we call The Power of Now.
TIBCO serves more than 3,000 customers around the world with offices in
more than 20 countries and an ecosystem of over 200 partners. Learn more at
www.tibco.com.
TIBCO, TIBCO ActiveMatrix BusinessWorks, TIBCO iProcess Suite, TIBCO
BusinessEvents, The Power of Now, and TIBCO Software are trademarks or
registered trademarks of TIBCO Software Inc. in the United States and/or
other countries. All other product and company names and trademarks
mentioned in this document are the property of their respective owners and
are mentioned for identification purposes only.
Media Contacts:
Mary Jo Rose
TIBCO Software Inc.
(650) 846-8529
mjrose@tibco.com
Katlego Modipane
GGi Communications
+27 11 728 1363
katlego@ggisa.com
This is a news service of Thomson Business Intelligence Service ©2006. This content is for your personal use only, subject to Terms and Conditions. No redistribution allowed.
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